![]() Do not use a new battery and a used battery, or different kinds of batteries together.Be sure to insert a battery starting with the - pole side.Insert a battery consistent with the + pole and - pole according to the indication.Remove the batteries and clean the remote control terminals with a small solution of alcohol, using a cotton bud or soft cloth, then place the batteries back into the remote control. The remote control battery terminals may be dirty.Make sure none of the remote buttons are jammed or stuck.Note: Because each of these steps represents a possible solution, check the function of the remote control after completing each step. Section B: Checking items of the remote control (common) If you cannot operate after confirming the above, service may be required. When a specific device is connected and the TV flashes, there is a possibility there is a problem with that connected device.If connections are complicated, take note of them, and make sure you can reassemble them before removing them.Remove any connected devices (external USB hard disk, HDMI connection device, etc.) and cables from the TV terminal to confirm there are no influences from these devices.For how to reset the other TV models, refer to the article How to perform a power reset on a Sony television. ![]()
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