Most users report that they cannot log in to their accounts, access the feed, or view posts and stories. Yes, Instagram has been down for many users since the morning, and they are reporting the issue to DownDetector on social media platforms. This story has been updated with a statement from Facebook.Hyderabad: If you are unable to upload Instagram stories and reels are taking time to load, then do not be impatient it is not your network issue. "It’s more that it’s an interconnected system and it stays up partly because of technical things and partly because of people who keep an eye on it day and night.” “It’s not so much the dramatic story of the whole internet could fall over, or some nonsense like that,” says Graham-Cumming. Those requests aren’t enough to overwhelm the system, but the surge is a reminder of just how interdependent, and sometimes fragile, the internet really is. Or, more specifically, DNS resolvers like Cloudflare-services that convert those domain names into IP addresses-have seen as much as double the usual amount of traffic, as people keep trying to load Facebook, Instagram, and WhatsApp to no avail. Meanwhile, the rest of the internet has felt Facebook’s absence. “When it’s corrected, the traffic will really start flowing,” says Medina. The good news is that once Facebook is able to revert whatever configuration got it into this, it shouldn’t take long to be back in business. It seems at least possible that Facebook is stuck in a similar catch-22, unable to reach the internet to fix the BGP routing issue that would let it reach the internet. In 2019, a Google Cloud outage prevented Google engineers from getting online to fix the Google Cloud outage keeping them offline. That could also help explain why it’s taking so long to get back up and running. (Instagram CEO Adam Mosseri even tweeted that “it does feel like a snow day.”) And since the company’s own internal networks can’t reach the outside internet, its employees reportedly can’t get much done today either. You can’t use “Login with Facebook” on third-party sites, for instance. Which also means that more than just Facebook’s external services are affected. For once, Facebook has stopped advertising. After all, he says, the internet is essentially a network of networks, each advertising its presence to the other. (Facebook confirmed as much in an engineering blog post on Monday evening.) “It appears that Facebook has done something to their routers, the ones that connect the Facebook network to the rest of the internet,” says John Graham-Cumming, CTO of internet infrastructure company Cloudflare, who stressed that he doesn’t know the details of what happened. The internet infrastructure experts who spoke to WIRED all suggested the likeliest answer was a misconfiguration on Facebook’s part. In this case, though, something more serious appears to be afoot. They can happen for all kinds of wonky technical reasons, often related to configuration issues, and can be relatively straightforward to resolve. DNS is often referred to as the internet’s phone book it’s what translates the host names you type into a URL tab-like -into IP addresses, which is where those sites live.ĭNS mishaps are common enough, and when in doubt, they're the reason why a given site has gone down. The company’s family of apps effectively fell off the face of the internet at 11:40 am ET, according to when its Domain Name System records became unreachable. It’s a social media blackout that can most charitably be described as “thorough” and seems likely to prove particularly tough to fix.įacebook itself has not confirmed the root cause of its woes, but clues abound on the internet. A Facebook, Instagram, WhatsApp, and Oculus outage knocked every corner of Mark Zuckerberg’s empire offline on Monday.
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